Privacy Policy - Gardener Hammersmith

Welcome to Gardener Hammersmith. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: Name, address, email address, phone number.
Payment Information: Credit card details, billing address.
Usage Data: IP address, browser type, pages visited.
Customer Feedback: Reviews, surveys.

2. How We Use Your Information

Your information is used for the following purposes:

Service Delivery: To provide and maintain our gardening services.
Communication: To respond to your inquiries and provide updates.
Improvement: To enhance our services based on your feedback.
Marketing: To send promotional materials, subject to your preferences.

3. Legal Basis for Processing

We process your data based on the following legal grounds:

Consent: When you consent to our data processing practices.
Contractual Necessity: To fulfill our contractual obligations to you.
Legitimate Interests: For business operations and improvements.

4. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

With service providers who assist in our operations.
When required by law or to comply with legal processes.
To protect our rights and property.
In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement robust security measures to protect your data, including:

Encryption: Protecting data during transmission.
Access Controls: Limiting data access to authorized personnel.
Regular Audits: Ensuring security practices are up-to-date.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data.
Rectification: Request correction of inaccurate data.
Erasure: Request deletion of your data under certain conditions.
Restriction: Request limitation of data processing.
Data Portability: Receive your data in a structured format.
Objection: Object to data processing based on legitimate interests.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We ensure that such transfers comply with applicable data protection laws and maintain appropriate safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our data practices.

11. Third-Party Links

Our services may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

12. Legal Compliance

We adhere to all applicable data protection laws and regulations. In the event of a conflict between this Privacy Policy and any legal requirements, we will comply with the law to the best of our ability.

13. Updates and Maintenance

We regularly review and update our privacy practices to ensure the highest level of protection for your personal information. Our commitment to privacy is integral to our operations and customer relationships.

14. Consent

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

Effective Date

This Privacy Policy is effective as of April 27, 2024.